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Booking conditions

Schlosshotel Lacknerhof in Flachau

Here you will find important information and booking conditions for your stay.

Arrival
The rooms are available from about 4.00 p.m. and are reserved until 6.00 p.m. Should you arrive later, please inform the hotel team.

Departure
You are requested to vacate the rooms by 11.00 a.m. on the day of departure at the latest.

General Terms and Conditions of Business
Errors excepted. The written booking confirmation applies. Basis of this confirmation are the “General Terms and Conditions for the Hotel Industry 2006” of the Austrian Federal Economic Chamber (AGBH 2006, version of 15.11.2006).

Informations on Austrian Hotel Contract Law

You conclude the accommodation contract with Hotel Lacknerhof GmbH.

Bank account:
Raiffeisen Bank Flachau (A):
IBAN: AT38 3500 4000 0115 0416
BIC: RVSAAT2S004

Visitor’s tax
The visitor’s tax is € 2,- per person/day from 17 years. The tourist tax is not included in the prices and is always charged extra. This also applies to package offers.

Payment
Please settle your bill with cash, EC card or credit card. Bankomat, VISA, Mastercard, Eurocard are accepted.

Cots
We are happy to provide cribs or a bed failure protection for your little ones free of charge.

Pets
Dog without food: € 10,- per night. Dogs are not allowed in the restaurant and wellness area.

Cancellation
The General Terms and Conditions for the Hotel Industry 2006 (AGBH 2006) apply. Austrian law shall be deemed expressly agreed. Cancellation fees are charged according to § 5 ABGH. Place of performance is 5542 Flachau. Place of jurisdiction is 5600 St. Johann in Pongau.

Room Reservation
Please transfer your deposit free of charge to the above-mentioned account.
We would also be pleased to send you a holiday offer without obligation.

Smokers
You can smoke in the various smoker lounges in the wellness area, the hotel lobby and on the balcony.

General Terms and Conditions of Business
Prices are subject to change and misprints. The written booking confirmation applies. You can find more information in the Austrian Hotel Contract Law.

Floor plans and photos
Floor plans and photos are examples of rooms and may vary.